ISO 9001: 2015 Icyemezo cyo gucunga ubuziranenge
a) kwerekana ko ifite ubushobozi bwo guhora itanga ibicuruzwa na serivisi byujuje abakiriya nibisabwa n'amategeko n'amabwiriza akurikizwa, kandi
b) igamije kuzamura abakiriya binyuze muburyo bukoreshwa bwa sisitemu, harimo inzira yo kunoza sisitemu no kwizeza guhuza abakiriya nibisabwa n'amategeko n'amabwiriza akurikizwa.
Ibisabwa byose muri ISO 9001: 2015 nibisanzwe kandi bigenewe gukoreshwa mumuryango uwo ariwo wose, utitaye ku bwoko cyangwa ingano, cyangwa ibicuruzwa na serivisi bitanga.
ISO9000 itanga ibigo nubuhanga bwubumenyi nuburyo bwuburyo bwiza.Sisitemu yo gucunga ibyangombwa ituma imirimo yose yujuje ubuziranenge iteganijwe, igaragara kandi ishakishwa, kandi igafasha abakozi kumva neza akamaro k ubuziranenge nibisabwa kubikorwa byabo binyuze mumahugurwa.Bishobora gutuma ubwiza bwibicuruzwa bubona ibyiringiro byibanze.
Igihe cyo kohereza: Ukwakira-23-2020